Agent & Broker News

James Hands to Succeed Greg Collins as Miller CEO


Miller, the leading independent specialist (re)insurance broker, is pleased to announce that James Hands will succeed Greg Collins as CEO of Miller. Greg will move to become Chair of the Partnership Board, succeeding Graham Clarke who will retire.

The changes will take place on 1 January 2023, enabling preparations for a smooth transition of responsibilities at that time. Leading up to then James will become CEO Designate.

James is currently Joint Head of Special Risks for Miller and a member of the Group Executive Committee. In addition, James is also the Executive Sponsor of Miller's Pride Alliance, whose goal is to ensure LGBTQ+ inclusion across the company. James joined Miller from Aon in 2015 where he was Managing Director of Europe, Middle East and Africa. 

Greg was appointed as CEO in 2017, having joined Miller in 2004 to lead the professional risks business.  Graham became Chair of the Partnership Board in 2017 having previously held the position of CEO of Miller from 2000-2016. He joined Miller in 1982. 

Graham Clarke said: “Miller has been fortunate to have had a truly outstanding CEO in Greg, he has successfully overseen the business’ return to independence while building on the culture and values that have always made this organisation special. I have no doubt that James will be a great successor to Greg and am proud to be able to retire from my role as Chair of the Partnership Board with the business in such fine shape.”

Greg Collins said: “It is an exciting time for Miller and, as we look to accelerate our ambitious expansion plans, now is the right time for James to step into the role of CEO. In the last few years James has been responsible for overseeing some of our key growth areas and has been closely involved in a number of the strategic hires and acquisitions we have made recently. His energy, passion for what we do, and knowledge of our culture make James a natural fit. He will be supported by both an excellent senior leadership team and the outstanding talent we have throughout our business. 

“I would also like to thank Graham. After 40 years at Miller, his impact and legacy cannot be overstated. He has been central in helping create the business we are today, and I know I, like many others, have greatly benefited from his wisdom, direction and experience.”

James Hands, CEO Designate, commented: “Miller is a fantastic business, and I am delighted to be appointed to the role of CEO at a time when we have so much opportunity ahead of us. It is my belief that Miller’s client-first culture and longstanding heritage as one of the leading brands in the market gives us a unique platform from which to deliver on our strategic growth plans. With support from our shareholders, we will continue to invest in the talent and capabilities needed to deliver these plans as we look to further scale our offering in Europe, Bermuda and Asia. I am also pleased that we will continue to benefit from Greg’s insight and guidance as our new Chair and look forward to continuing to work closely with him.”

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